Help Center

  • How do I withdraw my funds? What is the timing?

    To withdraw your funds:

    1. Log into your Swell Account

    2. Select 'Manage Mix'  --> 'Withdraw'

    You will have the option to withdraw funds from your 'Swell Mix' or, the 'Available Cash Balance'.

    If your investments are in your 'Swell Mix,' you will need to select 'Sell All Investments.' After, select the bank account you would like your funds deposited to.

    The process to withdraw your funds can take between 4-7 business days. The timing depends on the type of account you have with Swell. 

     

  • What happens if I over contribute into my IRA account?

    Please reach out to us at support@swellinvesting.com to let us know that you have over contributed to your account; we will guide you through next-steps.

  • I see a balance in my cash account, where did that money come from?

    Over time, you will have funds in your account's cash balance due to things like dividends and interest income. Any earnings over $1 are automatically reinvested into your profile mix, but anything below that value will accrue here. Once your cash balance reaches a value of $20, you can invest it into your portfolio mix.

    Any promo code funds will be sent to your account's cash balance, where you can immediately invest it in your mix.

    Note: Swell is not a bank. Unlike other financial institutions, we do not make money by charging interest on cash held in your account. These funds can be transferred to your linked bank account or reinvested into your Swell mix.